These Terms and Conditions govern your use of the FBM Emotion platform. Please read them carefully before registering or playing. Using the platform means you have agreed to these terms.
Before diving into the full document, here are the six areas that matter most for every FBM Emotion account holder.
You must be 21 years old or above and located in the Philippines to create and use an FBM Emotion account. One account per person — duplicate accounts will be closed and any balance may be forfeited.
All transactions are in Philippine Peso via GCash, Maya, or local bank transfer. Credit cards and cryptocurrency are not accepted. Withdrawals require completed KYC and must be sent to the same payment account used for deposits.
Bonuses are subject to individual terms including turnover requirements. Promotional funds and real money are tracked separately. Misuse of bonuses — including collusion, exploitation, or duplicate accounts — results in forfeiture.
You are responsible for keeping your login credentials secure. FBM Emotion uses OTP verification and SSL encryption for transactions. Sharing your account access with another person is not permitted.
FBM Emotion supports responsible play for all account holders aged 21 and above. Deposit limits, session time controls, and self-exclusion are available. The platform may restrict accounts showing signs of problem gambling.
FBM Emotion may update these Terms and Conditions at any time. Continued use of the platform after changes are posted means you accept the updated terms. It is your responsibility to check this page periodically.
These Terms and Conditions ("Terms") govern the relationship between FBM Emotion ("the Platform," "we," "us") and any person ("you," "the Player") who accesses, registers, or uses the FBM Emotion platform at fbmemotion.vu, including its mobile application and any related services. By registering an account or using the platform in any way, you confirm that you have read, understood, and agreed to these Terms in full.
Access to and use of FBM Emotion is conditional on your acceptance of these Terms. These Terms form a binding agreement between you and FBM Emotion. If you do not agree with any part of these Terms, you must not use the platform.
By registering an account, logging in, making a deposit, or placing a bet on FBM Emotion, you confirm your acceptance of these Terms as they are currently posted. Acceptance also covers the Privacy Policy and Responsible Gaming guidelines, which are incorporated into these Terms by reference.
To open and use an FBM Emotion account, you must meet all of the following requirements:
FBM Emotion reserves the right to request proof of age and identity at any time. Accounts found to be held by persons under 21 will be closed immediately and any balance may be forfeited pending review.
Each individual may hold one account only on FBM Emotion. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in the closure of all related accounts and potential forfeiture of funds.
When registering, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the accuracy of your account details. FBM Emotion may request documentation to verify your identity (KYC) before processing withdrawals or at any other point.
You are solely responsible for the security of your account credentials. Do not share your password with anyone. FBM Emotion will never ask for your password via email, chat, or any other channel. Notify our support team immediately if you suspect unauthorised access to your account.
Account registration and use is for personal, non-commercial purposes only. Using FBM Emotion accounts for commercial gain, resale of services, or money laundering is strictly prohibited.
All deposits at FBM Emotion are made in Philippine Peso (PHP). Accepted payment methods are GCash, Maya, and Philippine online/mobile banking or bank transfer. Credit cards, debit cards issued by international card networks, and cryptocurrency are not accepted.
Deposits must come from a payment account registered in your own name. Third-party deposits — funding your account using another person's GCash, Maya, or bank account — are not permitted and may result in the deposit being reversed and the account being suspended.
Minimum deposit amounts vary by payment method and are displayed at the time of the transaction. FBM Emotion does not charge deposit fees, but your payment provider may apply their own charges independently.
FBM Emotion is not responsible for delays caused by third-party payment processors. If a deposit does not appear in your account within the expected timeframe, retain your transaction reference and contact support.
Withdrawals are processed in Philippine Peso to the same payment method used for the relevant deposit. FBM Emotion reserves the right to verify the ownership of the payment account before processing any withdrawal.
Completed KYC (identity verification) is required before withdrawals can be processed. Players who have not completed KYC may be able to deposit and play, but will not be able to withdraw until verification is confirmed.
Withdrawal processing times vary by payment method. FBM Emotion aims to process approved withdrawals within a reasonable timeframe. Players at higher VIP tiers may receive prioritised withdrawal handling — see the VIP page for details.
FBM Emotion may delay or decline a withdrawal if there is reasonable suspicion of fraud, account misuse, violation of bonus terms, or if required by applicable legal obligations.
Promotions and bonuses offered by FBM Emotion are subject to individual terms that are displayed at the time each offer is claimed. These terms include — but are not limited to — minimum deposit requirements, eligible games, turnover/wagering requirements, and validity periods.
Bonus funds are credited separately from real-money balances and can only be converted to withdrawable cash after the applicable turnover requirement has been met on eligible games.
The following actions may result in the forfeiture of bonus funds and suspension of your account:
FBM Emotion reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. A promotion ending does not affect any bonus already validly claimed and in the process of being played through.
You agree to use the FBM Emotion platform only for lawful personal entertainment purposes. The following activities are strictly prohibited:
FBM Emotion reserves the right to monitor activity on the platform and take action — including account suspension and forfeiture of funds — where prohibited conduct is identified.
FBM Emotion is committed to promoting responsible gaming. Online gaming involves financial risk and is intended for adult entertainment only. It is not a guaranteed way to earn money, and no game outcome can be predicted or guaranteed.
The platform provides tools to help players manage their gaming activity responsibly, including deposit limits and self-exclusion options. These tools are available through your account settings and the Responsible Gaming page.
FBM Emotion reserves the right to impose additional restrictions on accounts where there are signs of problem gambling behaviour, including but not limited to unusual deposit patterns, requests to increase limits shortly after setting them, or explicit statements indicating distress.
If you believe gaming is negatively affecting your finances, relationships, or wellbeing, please use the self-exclusion option available in your account or contact our support team to request a cooling-off period.
FBM Emotion may suspend or terminate your account at any time, with or without prior notice, if:
Upon termination for breach, any remaining real-money balance will be reviewed. Legitimate balances will be returned to your verified payment account subject to KYC clearance. Bonus balances and associated winnings from breach-related activity may be forfeited.
You may also close your own account voluntarily at any time by contacting support. Self-exclusion requests are processed promptly and are designed to support responsible gaming.
To the fullest extent permitted by applicable law, FBM Emotion shall not be liable for:
FBM Emotion does not guarantee uninterrupted access to the platform at all times. Scheduled maintenance and unexpected downtime may occur. In such cases, pending bets and game sessions are handled according to the platform's standard procedures.
FBM Emotion reserves the right to amend these Terms at any time. When changes are made, the revised Terms will be posted on this page with an updated review date. It is your responsibility to review this page periodically.
Continued use of the FBM Emotion platform after updated Terms have been posted constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the platform and may request account closure.
For significant changes, FBM Emotion may provide advance notice through your registered account or the platform's announcement channel. However, notice is not guaranteed for all updates and checking this page remains your responsibility.
If you have questions about these Terms and Conditions, or if you need assistance with your account, you can reach the FBM Emotion support team through the contact details available within your account dashboard after logging in.
For general enquiries, you may also refer to the FAQ page, which covers the most common questions about accounts, deposits, withdrawals, and promotions.
Support contact email: [email protected]
FBM Emotion is committed to responding to support enquiries in a timely manner. Response times may vary depending on enquiry volume, but all messages are treated as priority during business hours.
FBM Emotion is strictly for players aged 21 and above. Online gaming carries financial risk — never bet more than you are comfortable losing. Set a budget before you start, stick to it, and take breaks. If gaming stops being fun or starts affecting your daily life, use the self-exclusion tools in your account or visit our Responsible Gaming page for practical support.
Now that you've read the Terms, you know exactly what to expect. Register free, make your first deposit in PHP, and start playing sports betting, live casino, slots, and more.
About Us · Privacy Policy · Responsible Gaming · FAQ · 21+ only